Refund Policy

Color: Colors may vary due to screen settings, dye lots, and print production. Exact color matching is not guaranteed.
Print Placement: Print size and placement may vary slightly. Minor variation is normal and not a defect.
Made-to-Order: This item is produced after your order is placed. Production takes 2–5 business days.

Effective Date: May 26, 2026

Made-to-Order Products

Most NurseVitalsCo products are made-to-order, print-on-demand, customized, or personalized. Because of this, all sales are generally final unless the product arrives defective, damaged, misprinted, materially incorrect, or different from what you ordered due to seller or production error.

We Do Not Accept Returns or Refunds For:

Buyer's remorse or change of mind
Wrong size ordered (please check size charts before purchasing)
Wrong color selected
Fit preference or style preference
Customer-submitted typo or incorrect customization
Incorrect shipping address provided by customer
Duplicate order placed by customer
Delayed event date or event cancellation
Failure to read the product description or size chart

Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, misprinted, materially incorrect, or wrong item, contact us within 14 days of delivery with:

Your order number
Clear photos of the item
Clear photos of the defect or issue
Photos of packaging if relevant
A written description of the problem

If we verify the issue, our sole obligation will be, at our discretion, to provide a replacement, reprint, store credit, or refund for the affected item. Shipping charges may be non-refundable unless required by law.